⚙️ Incident Management
This skill should be used when the user asks to "create incident", "incident workflow", "incident assignment", "major incident", "incident escalation", "incident priority", or any ServiceNow Incident Management development.
npx playbooks add skill groeimetai/snow-flow --skill incident-management
About Incident Management
This skill should be used when the user asks to "create incident", "incident workflow", "incident assignment", "major incident", "incident escalation", "incident priority", or any ServiceNow Incident Management development.
Its 28-word system prompt specializes your agent in automation & integrations with structured methodology and proven output formats. Install with one command to activate immediately.
Use Cases
- Building MCP servers and workflow integrations
- Automating repetitive dev tasks with scripts
- Setting up webhook handlers and event pipelines
- Connecting external APIs to AI agent workflows
Example Prompts
System Prompt (28 words)
This skill should be used when the user asks to "create incident", "incident workflow", "incident assignment", "major incident", "incident escalation", "incident priority", or any ServiceNow Incident Management development.
Frequently Asked Questions
What is Incident Management?
Incident Management is a free automation & integrations skill for AI coding agents. This skill should be used when the user asks to "create incident", "incident workflow", "incident assignment", "major incident", "incident escalation", "incident priority", or any ServiceNow Incident Management development.. It provides a specialized system prompt that configures your agent with automation & integrations expertise.
How do I use Incident Management with Claude Code?
Run npx playbooks add skill groeimetai/snow-flow --skill incident-management in your terminal to install Incident Management into your Claude Code session. It works immediately after installation.
Which AI coding agents work with Incident Management?
Incident Management is compatible with Claude Code, Cursor, GitHub Copilot, Windsurf, OpenClaw, Cline, and any AI agent that supports custom system prompts or .cursorrules files.
Is Incident Management free to use?
Yes, Incident Management is completely free and open source. The full source is available on GitHub at https://github.com/groeimetai/snow-flow/tree/main/packages/snowcode/src/bundled-skills/incident-management. You only need a subscription to the AI agent you use it with.
