📋 Csm Patterns
This skill should be used when the user asks to "customer service", "CSM", "case", "account", "contact", "customer portal", "entitlement", "service contract", or any ServiceNow Customer Service Management development.
npx playbooks add skill groeimetai/snow-flow --skill csm-patterns
About Csm Patterns
The Csm Patterns skill is used for ServiceNow Customer Service Management development, connecting to various customer service-related tasks and enabling efficient coding for customer portal, entitlement, and service contract development. This skill is reached for when a developer is working on a project that involves customer service, case management, or account and contact management. It is particularly useful when the user asks for assistance with ServiceNow Customer Service Management development, including topics such as customer service, CSM, case, account, contact, customer portal, entit
This compact 28-word instruction set is purpose-built for developer workflow work in AI coding agents. Install with a single command.
Use Cases
- Streamlining git workflows and commit conventions
- Setting up CI/CD pipelines and deployment scripts
- Managing monorepos and multi-package projects
- Automating release notes and changelogs
Example Prompts
System Prompt (28 words)
This skill should be used when the user asks to "customer service", "CSM", "case", "account", "contact", "customer portal", "entitlement", "service contract", or any ServiceNow Customer Service Management development.
Frequently Asked Questions
What is Csm Patterns?
Csm Patterns is a free developer workflow skill for AI coding agents. This skill should be used when the user asks to "customer service", "CSM", "case", "account", "contact", "customer portal", "entitlement", "service contract", or any ServiceNow Customer Service Management development.. It provides a specialized system prompt that configures your agent with developer workflow expertise.
How do I use Csm Patterns with Claude Code?
Run npx playbooks add skill groeimetai/snow-flow --skill csm-patterns in your terminal to install Csm Patterns into your Claude Code session. It works immediately after installation.
Which AI coding agents work with Csm Patterns?
Csm Patterns is compatible with Claude Code, Cursor, GitHub Copilot, Windsurf, OpenClaw, Cline, and any AI agent that supports custom system prompts or .cursorrules files.
Is Csm Patterns free to use?
Yes, Csm Patterns is completely free and open source. The full source is available on GitHub at https://github.com/groeimetai/snow-flow/tree/main/packages/snowcode/src/bundled-skills/csm-patterns. You only need a subscription to the AI agent you use it with.
